PRIVACY POLICY
Effective date: 1st day of July 2024
PRIVACY PROTECTION
At Sussex Vintage Transfers Ltd we are dedicated to ensuring that your privacy is protected. Any information that you provide by which you can be identified when using the Sussex Vintage transfers website, will only be used in accordance with this privacy statement.
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have appointed a Data Protection Officer.
Data Protection Officer ....Contact details Mr Peter Pritchard please write to at our registered office Details Below.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy.
2. By using our site users agree to us using your Data to Quote for and confirm booking.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdraw your consent unlawful.
You can withdraw your consent by: Contacting our office. Details Below.
What happens with the details we keep
These details are needed to understand your needs and provide you with improved services and information regarding your vehicle transfer. The information may be used to improve what we provide to you both during an enquiry, To Quote for and Confirm Bookings.
How we use your personal data
In this Section we have set out:
(a) The general categories of personal data that we may process;
(b) [in the case of personal data that we did not obtain directly from you, the source and specific categories of that data];
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
1. We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system, Google Analytics. This usage data may be processed [for the purposes of analysing the use of the website and services]. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2. We may process your booking data (“booking data “). The account data may [include your name and email address. The source of the account data is the forms you compete to either request a quote or book a vehicle. The account data may be processed [for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.] The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3. We may process your quote data (“quote data “). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
4. We may process information relating to transactions that you enter into with us and/or through our website (“transaction data “). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
5. We may process information contained in or relating to any communication that you send to us (“correspondence data “). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
6. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this process is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
7. We may process any of your personal data identified in this policy where necessary for [the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
8. In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
9. Please do not supply any other person’s personal data to us, unless we prompt you to do so.
Disclosure
1. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
2. Financial transactions relating to our website and services are OR may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
3. In addition to the specific disclosures of personal data set out in this Section. We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
How Long We Store Personal Data
Your personal data will be retained for a period of six months following the date of your wedding, at which time all will be deleted. If you require us to delete it at some other point in time please email or write to us......Details Below....... with your request. The exception being the documentation that HMRC requires us to keep for a minimum of six years following our annual tax return. That documentation will be encrypted and password protected following our tax return and only be re-opened at the request of HMRC. Once the six years have expired all information will then be destroyed.
Security
Sussex Vintage Transfers Ltd is committed to ensuring that your information is secure and used in a secure manner. In order to prevent unauthorised access or disclosure we have put in place suitable protections to secure the information we collect online. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Links to other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or its privacy policy. We are not responsible for the protection and privacy of any information which you provide whilst visiting other sites. Those sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information Sussex Vintage Transfers Ltd will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £25 will be payable. If you would like a copy of the information held on you please write to us or email.....Details Below. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Your Rights as a User
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to object; and
7. Right to data portability.
A. You have a right to be informed and to access any information that we have collected about you in the process of your enquiry and any subsequent booking.
B. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.
C. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
D. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with legal obligations; or for the establishment, exercise or defence of legal claims.
E. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
F. You have the right to object to our processing of your personal data on grounds relating to your particular situation, direct marketing purposes (including profiling for direct marketing purposes).but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
G. To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
H. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
I. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
J. You may exercise any of your rights in relation to your personal data by written notice ( Not email ) to us. Details Below. (Establishment means HM Revenue & Customs or Any Government body).
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact Details listed Below so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office.
External Third Parties
Your personal data is safe with us, we do not collect email addresses to forward onto third parties except where legally obliged by Law. Other than us no other party will have access to any of your data with the exception of;
1. We use third party service providers (based in the EEA), who act as processors and provide IT and system administration, accounting, invoicing, storage, insurance and other services.
2. We use professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, accountants and insurers (based in the EEA) who provide consultancy, banking, legal, insurance, accounting and other services.
3. HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. We use the following types of cookies on our Site:
1. Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits; and
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of any significant changes to this Privacy Policy.
Contact Details
1. This website is owned and operated by Sussex Vintage Transfers Ltd.
2. We are registered in England and Wales under registration number 7888958 , and our registered office is at 2/4 Ash Lane, Rustington, Littlehampton, West Sussex, BN16 3BZ
3. Our principal place of business is at Appletree Cottage, Toddington, Lane, Littlehampton, West Sussex, BN18 9AD
4. You can contact us: (a) by post, to Appletree Cottage, Toddington, Lane, Littlehampton, West Sussex, BN17 6JX (b) by telephone, on 07471 754135 (c) by email, using Data protection officer
5. Our data protection officer’s contact details are: Mr Peter Pritchard, Appletree Cottage, Toddington, Lane, Littlehampton, West Sussex, BN17 6JX.